5 REASONS TO GO
LOCAL OVER CORP.
THE DREADED CORPORATE LADDER
Reporting broken or outdated equipment, like worn-out carpets, faulty A/C, or malfunctioning gym gear, often feels like a never-ending wait. Managers must get approval from higher-ups to make repairs or replacements, and with a corporate hierarchy in place, the process can be slow. Sometimes, corporate managers even receive bonuses for keeping costs down—yes, this includes skipping necessary repairs!
HIGH EMPLOYEE TURNOVER
There’s something special about being greeted by a familiar face at the gym. When you connect with an employee, they become your trusted go-to for anything you need. But one day, you realize you haven’t seen them in a while, and after a few unanswered questions, you learn they’ve moved on. Unfortunately, staff turnover is a common challenge in corporate gyms.
SET IN THEIR WAYS
Corporate & Franchise gyms are set in their ways. From the layout to the equipment, everything is standardized across locations. New gyms often feature the same setups as the last, with little room for innovation. Don’t expect any exciting updates or easy approval for new requests!”
GHOSTED
Ever had a smooth experience signing up for a gym, only to struggle when it’s time to cancel? Unfortunately, this is a common issue in corporate gyms for several reasons. One key factor is constant staff turnover—the employee who signed you up is gone, and often the manager is too. This leaves you dealing with under-trained or understaffed teams, which leads to delays and mistakes in the cancellation process. Missing paperwork or incorrectly set-up memberships can make the situation even worse.
FISH IN THE SEA
Corporate gym culture focuses on volume rather than personalized service. Think of a big box gym like an ocean full of fish—your concerns are often just one in a sea of many. With so many issues to handle daily, member feedback can easily get overlooked
